| Choosing a Family Tree Program|
To help you make the right decision about which family tree software to buy, we have produced a table of features and indicated which ones are available in each piece of software.Click here to compare
After Sales Support
As an extra service to our customers we will endeavour to help with any problems you have loading your family tree software or during subsequent use. Although our range of genealogy software is generally trouble free, we recognise that problems do occasionally occur therefore it is part of our service to make sure you are supported in these instances. Please email us at firstname.lastname@example.org or phone us on 01302 288722
Genealogy is an addictive hobby! The more you find out about your ancestors the more questions you will have about how and where they lived.
|How to Order|
There are four ways to order
(1) Order on-line by clicking on the PRODUCTS button in the left column
(2)Telephone: 01302 288722
(3) Print off an Order Form and send your order by post
You may pay by Credit/Debit Card or Cheque. Credit/Debit card payments are handled by HSBC. When you get to the payment stage in the order process you will be on the banks secure server and the padlock symbol will appear at the bottom of the screen indicating that you are safe to enter your card details. Please make cheques payable to 'My History'
We despatch to all parts of the World on a daily basis. Your shipping cost will be calculated by the order process and the amount will be shown in the checkout once you have added your country as the destination.
We only offer products that we can supply from stock. We do not rely on manufacturers or another third party to warehouse our goods. Provided we receive your order by 3pm on a working day, we will endeavour to despatch it to you the same day using the delivery service you have selected at the checkout.
|Who Do You Think You Are? - Summer 2014 UK Series|
Names for the next series of starting in Summer 2014?
Brian Blessed - Actor
Click here to see evidence
For the majority of our despatches we use Royal Mail, Parcel Force or a courier for heavier parcels. You will be given the opportunity to select your preferred speed of delivery/cost of despatch at the checkout. If there is any problem with non-receipt of a parcel, please feel free to contact us and we will investigate it wherever possible.