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We try to be fair with our p&p rates, never charging more than it costs us. Retailers offering free postage, front end load their products in advance with a levy for p& p, effectively meaning you pay for postage with every item you add to the cart
Below is a guide to our postage rates. The combination of weight, volume and destination will determine the type of service available*.
£3.95 - 6.95
£4.10 – £9.95
£9.70 - £37.75(Max. 9kg)
£8.95
* If alternative postage rates are available, you will be able to change the delivery service during the check out process once we know your address.
# Prices for courier services vary by postcode
~ International customers are welcome, please see our dedicated page for further information on services and IOSS.
Software orders can only be returned unopened
Bespoke/customised orders are not eligible for refund.
Our returns procedure can be found on the reverse of your invoice enclosed with your parcel or for further advice kindly contact us using the email on the invoice enclosed with your order quoting your order/invoice number.
Family Tree Chart 17”x 42” satin finish Absolutely delighted with my family tree chart Service was excellent, product quality fantastic, great communication and super fast delivery Thoroughly recommend My History (30/07/2025) Erika - Ringwood
Delighted with goods and Service I ordered a Family Tree chart recently and when it arrived, securely packaged, I was delighted with the results. Fabulous quality paper and printing. It arrived within days. Would highly recommend this company. (30/07/2025) Linda - Telford
Family tree printed chart We are delighted with the charts we asked to be created and they arrived very quickly and well packaged. Sharon who was assisting us was brilliant. She dealt with our request almost immediately as I had a quick deadline to meet. Thank you for this excellent service. We will use again in the future. (30/07/2025) Peter Eldridge - Milton Keynes
Superb I wanted to order a printout of my tree but at the time the website was down for an upgrade. The office staff took on the task of designing and producing the tree for me, sending me a couple of drafts as I checked and corrected info a couple of times. Couldn't be more happy with thus service. (03/06/2025) Andy - Leicester
Great Company to deal with. This company never fails to deliver what you want, any problems you have with your chart, Sharon’s the lady who goes above and beyond to help you. Would highly recommend to anyone. (09/04/2025) Kate Williams - Ormskirk